It has become quite essential for health companies to provide excellent customer support to their patients. Where even a minute of the time saved can be the difference between life and death, such 24×7 help desk support with expert health specialists at the help desk are the lifeline of many people. Patients can call in to get appointments scheduled, ask for instant help and get connected to a specialist sitting at a remote location.
The Robo-Calling solution of Aspirare Healthcare Suite helps to automatically call patients and remind them about their scheduled dose of medicine or scheduled re-checkup. The Aspirare Healthcare Suite also helps to connect and conference patient and specialists sitting in two different corners of the world instantaneously using the audio conferencing bridge.
In the event of any health camps like eye camps, the missed call solution of Aspirare Healthcare Suite can be used for quick registration of the interested patients for the camp. Critical services like ambulances, blood from blood bank, etc. can be quickly requested by calling this central help desk. A combination of Aspirare telephony and Helpdesk helps track every single request and make sure that all requests are closed inside the standard TAT.