Multi department use
CZ Screen Logger helps enterprises record every transaction on the user’s screen, be it a call centre agent, an accountant, order booking executive or a supervisor.
As easy as plug and play
The system activates easily by installing a small application on the agent desktop, which works in the background and can be controlled remotely by the administrator from a central C-Zentrix system.
The CZ Screen Logger seamlessly connects to the C-Zentrix Voice Logger for an integrated voice and screen logging solution along with the entire CZ Contact Centre solution.
Storage & reporting
The video recording of the users screen is instantaneously pushed to a central repository for storage. Detailed reporting for the date, time and length of recording is also available with the MIS reports.