Travel industry was never as dependent on communicating swiftly to the travelers as it is today. Aspirare Customer Engagement solution brings reliability and agility to the communication over multiple channels which is required for any travel company to provide a delightful experience to its customers.
Aspirare IVR system with inbuilt speech recognition, text to speech facility and capability to integrate with any travel application provides real time update on booking status, time of departure, boarding locations,refund for tickets,etc. on a touch of a button. The Aspirare Helpdesk application seamlessly integrates with the travel portal and booking engine to generate automated complaint numbers and forward it to respective departments for quick resolution.
The cab companies can integrate Aspirare CTI API with their taxi dispatch system and provide a smooth experience for booking cabs over the phone for their customers. Aspirare Magic Call solution can benefit cab aggregator services in connecting drivers to the passengers, keeping the identity of the passengers secured.